Terms of service

TERMS OF SERVICE

This website is operated by Natura Paws Australia. Throughout the site, the terms "we", "us" and "our" refer to Natura Paws Australia. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms and policies referenced or linked herein. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before using our site. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

1. ONLINE STORE TERMS You must be at least the age of majority in your state or territory in Australia to use this site, or have permission from a parent or guardian. You may not use our products for any unlawful or unauthorised purpose, including violating any Australian laws (including copyright and consumer laws). Breaching any of these Terms will result in immediate termination of Services.

2. GENERAL CONDITIONS We reserve the right to refuse service to anyone, at any time. Your content (excluding payment info) may be transferred unencrypted over networks. Credit card data is always encrypted. You agree not to reproduce, copy, sell or exploit any part of the Service without written permission.

3. ACCURACY, COMPLETENESS & TIMELINESS We are not responsible if information on this site is not current or complete. The content is general in nature and should not be solely relied upon. We may modify the site contents at any time without obligation to update information.

4. MODIFICATIONS TO SERVICE & PRICES Prices are subject to change without notice. We may modify or discontinue the Service without notice and are not liable for any such change.

5. PRODUCTS OR SERVICES Some products or services may be exclusively available online and in limited quantities. All purchases are subject to our Return Policy which provides for store credit only. We aim to display product images and colours accurately but cannot guarantee exact match due to monitor variations. We reserve the right to limit quantities or discontinue any product at any time.

6. BILLING & ACCOUNT INFORMATION We may cancel or limit orders at our discretion. You agree to provide up-to-date and accurate information for purchases and accounts so we can complete your transaction.

7. OPTIONAL TOOLS We may provide access to third-party tools as-is and without warranty. Your use of such tools is at your own risk.

8. THIRD-PARTY LINKS We are not responsible for content or services of third-party sites linked on our website. Engage with these at your own risk and review their terms.

9. USER FEEDBACK & SUBMISSIONS Any comments or submissions you provide may be used by us without obligation to compensate or respond. You must ensure your content does not violate any laws or third-party rights.

10. PERSONAL INFORMATION Personal data provided through the store is governed by our Privacy Policy.

11. ERRORS & OMISSIONS We reserve the right to correct any errors or inaccuracies and to cancel orders if needed. We are not required to update information unless legally obligated.

12. PROHIBITED USES You may not use the site or its content for unlawful purposes, to violate laws or third-party rights, to transmit malware, or interfere with security. Violation may result in termination of service.

13. LIMITATION OF LIABILITY We do not guarantee uninterrupted service or error-free usage. To the fullest extent permitted by Australian law, Natura Paws Australia is not liable for any damages resulting from use of our Service or products.

14. INDEMNIFICATION You agree to indemnify and hold Natura Paws Australia harmless from any claims arising from your breach of these Terms.

15. SEVERABILITY If any provision is found unlawful or unenforceable, the rest remain valid.

16. TERMINATION These Terms remain in effect until terminated. We may terminate access if we believe you have violated these Terms.

17. ENTIRE AGREEMENT These Terms and any related policies are the full agreement between you and Natura Paws Australia.

18. GOVERNING LAW These Terms are governed by the laws of New South Wales, Australia. All transactions and disputes will be handled according to Australian Consumer Law (ACL).

19. CHANGES TO TERMS We reserve the right to update these Terms at any time. Continued use of the site after changes indicates your acceptance.

20. CONTACT INFORMATION Questions about the Terms of Service should be sent to: gus@naturapaws.com.au

Business Name: Natura Paws Australia
ABN: 61 936 215 115
Trading Address: 6 Paxton St, Frenchs Forest NSW
Phone: 0423 900 647